Dear customer, We appreciate that you have doubts about our service, but the correct way to handle this is to take it up with us. You have made the unfortunate decision to create the following public thwarts to our business: http://groups.google.com/groups?q=author:sanitysvoid%40aol.com&hl=en&lr=&ie=UTF-8&selm=20040624202534.16931.00000471%40mb-m20.aol.com&rnum=1 http://groups.google.com/groups?q=author:sanitysvoid%40aol.com&hl=en&lr=&ie=UTF-8&selm=20040617104751.19278.00000141%40mb-m04.aol.com&rnum=2 http://groups.google.com/groups?q=author:sanitysvoid%40aol.com&hl=en&lr=&ie=UTF-8&selm=20040617104535.19278.00000140%40mb-m04.aol.com&rnum=3 http://groups.google.com/groups?hl=en&lr=&ie=UTF-8&frame=right&th=9dae11cc3941c2bf&seekm=20040610193615.11834.00000534%40mb-m27.aol.com#link4 Please correct these as soon as possible, and we will send the CD booklets and inserts that go with your order. Enclosed please find the CDs themselves. Sincerely, prozak@anus.com S.R. Prozak PO Box 1004 Alief, TX 77411